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Guillaume Serre

Guillaume Serre

After spending the 20 first years of my career on building software solutions, I'm now leading the SRE practice for Michelin, bringing new ways to do efficient operations globally.
Clermont-Ferrand
SRE

Implementing SLI/SLO on End-to-End Critical User Journeys

Avoiding the trap of Application-centric SLI to capture actual user satisfaction Introduction In today’s digital world, ensuring a seamless user experience is paramount. Organizations striving to deliver reliable services often grapple with the challenge of finding the right balance between introducing new features and improving reliability and performance. Enter
Oct 28, 2024 8 min read
Service Level Observability
Development

Service Level Observability

This post is based on our presentation for the Volcamp event in October 2022. Observability is no more a matter of doing or not doing. It's an essential aspect of modern software development, providing all teams building services the data they need to understand the behavior and performance
Feb 27, 2023 7 min read
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